Deleting Your Account

We understand that circumstances change, and sometimes you may wish to delete your account. If that time comes, we respect your decision and offer simple ways to do so.

How to delete your account:

  1. Open ViaWords app

  2. Tap the bottom right icon on the app navigation bar (people picture)

  3. Tap ‘Settings’ icon

  4. Tap ‘Account Settings’ tab

  5. Tap ‘Delete Account’ and confirm (scroll to the bottom of the screen)

  • Alternatively:

    You can send us an email from the address you used to create account for our app, to [email protected] with a request to delete your account

What's next?

In both cases, your account will be completely deleted along with all related data, including words, folders, all learning progress and statistics, earned awards. We will retain your email address and minimal non-personal metadata strictly for security and abuse prevention purposes (e.g., to block repeated fraudulent registrations). No other personal data will be kept.